TRUST
Operational trust means knowing the data behind every IT decision is accurate, consistent and reliable.
TekWurx brings fragmented information together, improves data quality and continuously validates it, creating a trusted foundation for your CMDB, asset management and IT operations, enabling confident decisions, stronger governance and reduced operational risk.
Technology data only has value when people trust it enough to use it
Organisations collect information through discovery platforms, CMDBs, asset repositories, monitoring tools, service-management systems and spreadsheets. Each source may describe the same technology differently and may be maintained by a different team.
Records become duplicated, classifications conflict and relationships fall out of date. Teams are then forced to compare information manually before making a decision. Over time, they stop trusting central systems and create their own reports and spreadsheets, making the problem worse.
A platform cannot become trusted simply by declaring it the single source of truth.
our approach
TekWurx helps organisations understand what information is required, where it should originate and how it should be maintained. We assess completeness, accuracy, consistency, duplication, ageing and ownership across the relevant operational systems.
Our experience includes ServiceNow, BMC and EasyVista environments, together with data supplied by BMC Discovery, ServiceNow Discovery, Lansweeper, Entuity, EV Reach and Barramundi. uControl can provide an additional intelligence layer for comparing sources, exposing discrepancies and reconciling discovered information with CMDB records.
We improve the technology, integrations and rules, but also address the processes and responsibilities that determine whether quality is sustained. This includes defining authoritative sources, ownership, validation, exception handling and measurable quality thresholds.
