Traceability
We Don't Know Our Application Dependencies
When you can't see what depends on what, every change carries hidden risk and every incident starts with detective work.
Working across your existing technology stack
The impact of unknown dependencies
See the difference a live service map makes.
Without TekWurx
- −No view of dependencies
- −Change with hidden risk
- −Incidents start from scratch
- −Whiteboard diagrams
- −Tribal knowledge only
- −Unplanned outages
With TekWurx
- ✓Automated service maps
- ✓Change impact understood
- ✓Faster root-cause
- ✓Live, maintained models
- ✓Knowledge in the platform
- ✓Fewer surprises
How we solve problems
Four pillars for a clearer, better-run IT estate.
Every engagement is built on four connected pillars — expert consultancy and the right tooling, turning fragmented asset and configuration data into an operating model you can rely on.
Visibility
Near real-time visibility and structured reporting across your assets and configuration data — so you know what exists, where it is and how it's changing.
Trust
We reconcile, normalise and validate configuration data from every source — a trusted CMDB your ITSM and ITOM processes can rely on.
Traceability
Automated service maps and application models from your discovery data, with drift detection — dependencies, change impact and root cause made clear.
Control
Analytics that surface data gaps and risks, plus ongoing administration of your discovery tooling — less operational risk, lower BAU overhead.
Service areas
Deep expertise across the asset lifecycle.
Discovery
Find what your tools miss across IT, OT and cloud.
Explore →CMDB
A trusted, right-sized configuration foundation.
Explore →ITSM
Service management that runs on reliable data.
Explore →Automation & AI
Remove manual effort from everyday operations.
Explore →Observability
Connect signals to the assets that matter.
Explore →Monitoring
Know when something needs attention, and why.
Explore →SAM
Control software cost, risk and compliance.
Explore →HAM
Manage hardware through its whole lifecycle.
Explore →Resources